FAQ

Frequently Asked Questions

How can I place an order?

Select the product you want, add it to your cart and complete the checkout process.

How can I contact CoupleSet?

You can contact us at couplesetofficial@gmail.com.

How can I track my order?

Tracking information may be provided after your order has been dispatched.

Can I cancel my order?

Cancellation may be possible before your order is processed or dispatched. Contact us as soon as possible.

What if I receive a damaged product?

Contact us with your order number and clear photos/videos of the received product.

Are all products eligible for returns?

Return eligibility may vary by product. Please check the product page and our Return & Refund Policy before purchasing.

How long does delivery take?

Delivery time varies depending on your location, courier service and other logistical factors.

What payment methods are available?

Available payment methods will be displayed during checkout.