Return & Refund Policy

We want you to have a smooth shopping experience with CoupleSet.

Damaged or Incorrect Products

If you receive a damaged, defective or incorrect product, please contact us as soon as possible after delivery.

Please provide:

• Order number
• Product details
• Clear photos/videos of the product
• Description of the issue

Our team will review your request and determine the appropriate resolution, which may include a replacement, return or refund depending on the product and circumstances.

Product Condition

Returned products may need to be unused and in their original packaging, depending on the product and return requirements.

Non-Returnable Products

Certain products may not be eligible for return due to hygiene, safety or product-specific reasons. Please check the individual product page before purchasing.

Refunds

If a refund is approved, it will be processed using the applicable payment method. Processing time may depend on the payment provider or bank.

For return or refund assistance:

couplesetofficial@gmail.com